Refund policy

Returns & Refunds

Policy At Oli & Rye Co., each product is carefully handcrafted and inspected before it is packaged and shipped. 

Due to the nature of our products, we do not offer returns, refunds, or exchanges for change of mind, personal preference, or if you simply decide you do not like the fragrance or product after receiving it.

 If your order arrives damaged or faulty, please contact us within 48 hours of receiving your order. We ask that you provide clear photos of the damaged product and its packaging so we can assess the issue.

Once reviewed, if the damage is confirmed to have occurred during transit or the product is found to be faulty, we will happily replace the item at no additional cost to you.

 If you have any questions or concerns about your order, please don’t hesitate to get in touch. We’re always happy to help and want you to have the best possible experience with Oli & Rye Co.